Terms of Service

Last Updated: December 12, 2025

Welcome to Rishtay Walay. These Terms of Service govern your use of our matrimonial platform and services. By accessing or using Rishtay Walay, you agree to comply with and be bound by these terms.

Please read these terms carefully before using our services. If you do not agree to these terms, please do not use our platform.

1. Acceptance of Terms

By accessing or using Rishtay Walay, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this platform.

We reserve the right to modify these terms at any time. Your continued use of the platform after any changes constitutes acceptance of those changes.

2. Eligibility

To use Rishtay Walay, you must:

  • Be at least 18 years of age
  • Be legally capable of entering into binding contracts
  • Not be prohibited from using the service under applicable laws
  • Be seeking marriage for yourself or on behalf of a family member with their consent

3. Account Registration

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that contain false or misleading information.

4. User Conduct

You agree not to:

  • Post false, inaccurate, or misleading information
  • Upload inappropriate, offensive, or explicit content
  • Harass, abuse, or harm other users
  • Use the platform for any unlawful purpose
  • Attempt to gain unauthorized access to other accounts
  • Use automated systems or bots to access the platform
  • Collect or harvest user information without consent
  • Impersonate any person or entity
  • Interfere with the proper functioning of the platform

5. Profile Content

You are solely responsible for the content you post on your profile. By posting content, you represent and warrant that:

  • You own or have the right to use all content you post
  • The content does not violate the rights of any third party
  • The content is accurate and not misleading
  • Photos are recent and accurately represent you

We reserve the right to remove any content that violates these terms or that we deem inappropriate.

6. Premium Services and Payments

Rishtay Walay offers premium subscription plans with additional features. By purchasing a subscription:

  • You agree to pay all fees associated with your chosen plan
  • Payments are processed securely through our payment partners
  • Subscription fees are non-refundable unless otherwise stated
  • We reserve the right to modify pricing with prior notice

7. Communication Between Users

When communicating with other users, you agree to:

  • Be respectful and courteous in all interactions
  • Not share personal contact information until you are comfortable
  • Report any suspicious or inappropriate behavior
  • Understand that we do not guarantee the identity or intentions of other users

We strongly recommend meeting in public places and informing family members before meeting someone in person.

8. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

9. Intellectual Property

All content, features, and functionality of Rishtay Walay, including but not limited to text, graphics, logos, and software, are the exclusive property of Rishtay Walay and are protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

10. Disclaimer of Warranties

Rishtay Walay is provided "as is" and "as available" without warranties of any kind. We do not guarantee:

  • That you will find a suitable match
  • The accuracy of information provided by other users
  • Uninterrupted or error-free service
  • The safety of any meetings arranged through the platform

You use the platform at your own risk and discretion.

11. Limitation of Liability

To the maximum extent permitted by law, Rishtay Walay shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use or inability to use the platform
  • Any conduct or content of other users
  • Unauthorized access to your account or data
  • Any meetings or relationships formed through the platform

12. Indemnification

You agree to indemnify and hold harmless Rishtay Walay, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of the platform
  • Your violation of these Terms of Service
  • Your violation of any rights of another user or third party
  • Any content you post on the platform

13. Termination

We may terminate or suspend your account immediately, without prior notice, for any reason, including:

  • Violation of these Terms of Service
  • Fraudulent or illegal activity
  • Behavior that harms other users or the platform
  • At your request

Upon termination, your right to use the platform will cease immediately.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Pakistan.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: support@rishtaywalay.com
  • Website: https://rishtaywalay.com

These Terms of Service are effective as of December 12, 2025. By continuing to use Rishtay Walay after any changes to these terms, you acknowledge and agree to the updated terms.